Chatwoot

AI-powered support platform for multi-channel communication.

Manage customer interactions across live chat, email, and social media with AI-assisted response automation and customizable integrations.1 save · chatwoot.com
Chatwoot: AI-powered, open-source customer support platform. Self-host or cloud. Alternative to Intercom & Zendesk.

Chatwoot operates as an AI-powered customer support platform, managing conversations across live chat, email, and social media channels. It functions on both self-hosted infrastructure and cloud environments.

  • Omnichannel support: centralizes customer interactions from multiple platforms into a single inbox.
  • AI assistant: automates responses and handles common queries to reduce agent workload.
  • Custom integrations: extendable via developer APIs for tailored support solutions.
  • Multi-lingual support: facilitates communication in customers' native languages with real-time translation.
  • Deployment options: supports one-click deployment on Heroku and DigitalOcean.

Free plan available; Hacker plan at $0/agent/month with limited features. Enterprise plan at $99/agent/month includes full capabilities. Trusted by 15,000+ businesses.

Chatwoot is ideal for businesses seeking a flexible, privacy-focused customer support solution. Best suited for teams needing to manage multi-channel interactions with AI-driven efficiency. Requires setup for custom integrations.

Chatwoot - taste.